For Standard Service Provision:

Definitions

• "Halcyon Group" refers to HALCYON VISUAL PTY LTD T/as Halcyon Group the issuing entity of these terms and conditions. "We", "Us" or "Our" may also be used to reference the issuing entity.

• "Client" refers to the individual or organisation requesting and accepting services provided by Halcyon Group. "You" may also be used to reference the Client.

Acceptance of Terms
By accepting a quote from Halcyon Group, the Client agrees to these Terms and Conditions, which apply to all services provided by Halcyon Group unless otherwise agreed in writing.

Quotes

• Quotes are valid for 14 days from the date of issuance unless otherwise stated.

• All quotes and included prices are estimates based on the project requirements as described by the Client at the time of issue. Changes to the scope of work, materials, or project duration may affect the final price.

• Any additional work or changes requested after acceptance of the quote may incur additional charges. Halcyon Group will inform the Client of changes to pricing where possible.

• This quote does not confirm the availability or pricing of any products or services quoted in this estimate.

  
  

Contract

• Upon receiving a request for a quote, proposal, order, or general inquiry, Halcyon Group will provide the Client with a quote.

• The contract between the Client and Halcyon Group is activated upon confirmation from the Client. Confirmation is deemed when any of the following occur:

  • The Client advises us in writing or email.

  • The Client supplies a purchase order.

  • The Client uses any services or products.

• When confirming this quote on behalf of a company or organisation, the Client confirms that they have the necessary authority to enter into this agreement on behalf of the entity they represent. The Client agrees to indemnify us for any losses we incur if they do not hold this authority.

  
  

Payment

• Payment terms are 7, 14, or 30 days as outlined in the cost estimate.

• A minimum deposit of 25% of pre-production costs is required upon confirmation.

• Halcyon Group will interim bill for specific pre-production milestones as they are completed.

• Full payment is required prior to the first onsite delivery date.

• Payments can be made by cash, credit card, or bank transfer. Fees and charges may apply on credit card payments.

• Late payments may incur a 20% fee per 14-day period.

• Discounts are voided for late payments over 7 days.

• Halcyon Group may suspend work for non-payment.

• Halcyon Group reserves the right to engage payment collection services to retrieve outstanding balances more than 60 days past the payment due date.

  
  

Scope of Work

• The scope of work is limited to the services outlined in the quote.

• Any changes to the scope must be agreed upon in writing.

• Halcyon Group is not responsible for delays caused by unforeseen circumstances or Client actions.

  
  

Client Responsibilities

• The Client must provide all necessary information, materials, and approvals in a timely manner to ensure the project progresses smoothly.

• Any delays caused by the Client may result in adjustments to the project timeline and cost.

  
  

Intellectual Property

• Halcyon Group retains ownership of all intellectual property rights to materials and designs created during the project until full payment is received.

• Upon full payment, the Client will be granted a non-exclusive license to use the materials and designs for the agreed purpose.

• Halcyon Group reserves the right to use project assets in its portfolio and marketing materials unless otherwise agreed with the in writing.

Confidentiality Both parties agree to keep confidential any proprietary or sensitive information shared during the project.

Warranties and Liability

• Halcyon Group will execute services as outlined in the quote or the accompanying proposal.

• Halcyon Group does not guarantee or warrant that deliverables will create any additional profits, ticket sales, event exposure, brand recognition, or the like.

• Halcyon Group takes no responsibility if the deliverables specified in the quote do not lead to the Client’s desired result(s) for their event or project.

Sub-Contractors Halcyon Group reserves the right to employ sub-contractors to fulfill any part of the project. Any sub-contractors used will be bound by the same terms and conditions outlined in this agreement.

Insurance Halcyon Group maintains adequate insurance coverage for its operations, including public liability and professional indemnity insurance. Proof of insurance can be provided upon request.

Disclaimer of Warranties Except as expressly set forth in this agreement, Halcyon Group makes no warranties, whether express, implied, statutory, or otherwise, regarding or relating to the services provided under this agreement. Halcyon Group specifically disclaims all implied warranties of merchantability and fitness for a particular purpose to the maximum extent permitted by applicable law.

Cancellation

• Cancellation after design and pre-production will require reimbursement of all incurred fees and labour costs.

• Projects cancelled less than 7 days before onsite work will incur a 30% cancellation fee of the total invoice amount.

• If cancelled less than 2 business days prior, the full value of outstanding invoices will be due.

• Equipment hired through Halcyon Group from third-party vendors will be subject to the vendor's specific cancellation terms.

Termination Either party may terminate the agreement with 14 days' written notice if the other party breaches a material term and fails to remedy the breach within 14 days of receiving notice. Upon termination, the Client will pay for all work completed up to the date of termination.

Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the state of Queensland, Australia. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland.